The Service Desk is staffed by Hansen's functional and technical experts who are experienced at analysing the nature of issues raised and clarifying details with the client. Co-located with our development centre, technical and support resources can work closely together to resolve issues promptly.
Select the Hansen service which you require support for by clicking the tab below:
Europe, Middle East and Africa:
E:
icccsemea@hsntech.com
T: +31 233 021 701
Americas:
E: icccsamer@hsntech.com
T: +800 354 8960
Asia Pacific:
E: icccapac@hsntech.com
T: +86 108 418 1808
Escalation Manager: Leo Zhong
E: leo.zhong@hsntech.com
T: +86 18701 390842
For executive escalations, please contact Sharon Watson, Senior Director of Customer Care for all regions. Please call +1 760 429 4220 or email sharon.watson@hsntech.com
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