At Hansen Technologies we have invested in leading-edge remote management tools that enable Hansen to assume responsibility for the support of customers' desktop and network servers no matter where they may be located.
Distributed and remote computers mean distributed and remote support. Many company IT departments struggle to supply the infrastructure and skill sets required to provide effective support, particularly when faced with extended time zones and demanding executives. Companies looking for reliable support at a predictable cost should consider outsourcing to a capable provider.
Hansen's team of professionals supports a range of network technologies and operating systems. Our technicians coordinate the support and maintenance of environments, both in terms of day-to-day operations and issue resolution.
Hansen Technologies' scope of technical support includes:
- Network and Communication Support
- Checkpoint Certified Solutions Partner
- CISCO certified specialists
- Network Design
- Microsoft Server Support
- Microsoft Certified Gold Partner
- Exchange Support
- Windows Support
- VMWare Certified Professionals (Virtualisation)
- Desktop Support
- Microsoft Desktop Support
- Altiris Gold Partner (Patch/ Inventory) Management.
- Database Support
- UNIX System Support